Thread: Which broker offers the best customer service?

I love using WhatsApp for support. At FXTM they have that channel and it's like talking to a friend.

I tried the FXPro WhatsApp and it was slower than your web chat, a total disappointment.

In short, the best broker is the one that suits your needs. If you do not speak English, look for one with attention in your language. If you operate out of schedule, look 24/7.

I can confirm that ICMarkets has great support, but I would also like to try Fusion after reading them.

What do you recommend more: fast support or low commissions? What is more important to you?

Depends on the style of trading. A scalper needs execution and commissions, a swing trader needs support if there are problems with swaps or rollovers.

Did anyone have to deal with brokers who close positions for no reason and then the support only responds with automated mails?

That's why I never chose a broker that doesn't have direct phone attention anymore.

The key is to read reviews and look for forums like this, where users tell real experiences. The website of the broker always paints everything perfect.

Exactly, everyone says "best attention" on their page, but reality is only seen with real customers.