GFT Data Questions

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08:41,
hiCis

GFT Data Questions

I have been exporting GFT daily data to a SuperCharts appliion for a few months.

I discovered some time ago, that the data has some changes from day to day.
The changes vary, though are usually of the close.
They are sometimes only to get a pip or two, however in most instances are for much more.
To observe the difference in price you must have an independent record of the data on a particular day then compare it to the information on the GFT platform, a day after.

I have asked Tech Support to get an explanation and have worked together continuously and while they're solicitous, there's been no resolution.

It occurred to me that I'm pointing this out shing data from my viewpoint of exporting it into a different appliion.
But it obviously impacts the charts put out by GFT and used by its customers with their analysis techniques, the identical way.

How many of you GFT customers are aware of this?

Perhaps it's just a problem related to my setup, and that's what the techs intimate.
Any comments would be appreciated.

Mike M.
13:33,
hiCis

All it's made me change is my assurance in rear testing.

Saying this, there is very professional charting software packages out there. The ones where they don't offer trading however only charting. They generally also expect a monthly subscription fee, but at least you understand what you are getting is consistent in past history and reside.

It's got nothing to do with spine testing.
After 1 day that the information no longer changes.
It is about entering a trade using a false signal

so far as getting prices from another source, that can be an even larger issue since no two places supply the very same amounts in FX.
At least not that I have seen.

There is no excuse here for this type of thing to be occurring.
I believe GFT is just as worried and can be working on figuring this out.
I only hope it's sooner rather then later.
14:54,
Sesntesyga

Quote:

Originally Posted by ;

It's got nothing to do with back testing.
After 1 day that the information no longer changes.
It's about entering a commerce using a false sign

It is for me, because I will get a signal live to exchange and then two days later when I return to review the transaction there is no signal there. Just just how a number of other times has this happened is my query? Hence it throws out the testing.

Quote:

Originally Posted by ;

In terms of receiving prices from a different source, that can be an even bigger issue since no two venues provide exactly the same numbers in FX.
At least not that I have seen.

I concur, but the numbers you receive from these paid data feeds are a lot closer to market, so systems can be tested with much more accurate data.

Quote:

Originally Posted by ;

There's no explanation here for this type of thing to be happening.
I think GFT is just as worried and is focusing on figuring out this.
I just hope it is sooner rather then later.

Me .
16:14,
Rabor8687

Why would a broker have 2 sets of historic data? Are you certain that you are asking the correct questions when calling there service line?
17:35,
hiCis

Quote:

Originally Posted by ;

Why would a broker have two sets of historic data? Are you certain that you are asking the correct questions when calling there support line?

Are you certain that you're reading the post right?
I believe not.
There aren't two sets of data, there's only one.
Unfortunatly it changes as noted in the post.
Why???
I really don't understand and neither does GFT SS.
At least not at the moment.
But they're working on it and hopefully it will be solved.

If there are any GFT clients out there that I wish you'd assess your data flow, especially EOD.

Thank You All.
18:56,
TaSuchaTk

GFT was Utilized by me. Mine even worst. I found that my 4 hr chart will have a bar lost. This bar could be 1-5 bar from real.
Therefore my chart become twisted. I asked my broker. She say my time fram wrong. Crap. $%#@^@
20:17,
JosscostSesvuo

I've found it an issue on daily charts.
Click on the open book icon in the top which is construct historical data and select your start and finish dates and it will download the information again, it must get it all up so far.
21:37,
hiCis

Quote:

Originally Posted by ;

To anyone who has problems with lost information in higher timeframes:
you need to press F5 (refresh charts) on every chart everytime that the program has been started up AND/OR each time you load a new workspace that's charts on it. This solved the issue. I do that each morning (on 28 charts) because I discoverd that I would have false signs if I did not do the refresh.
This issue is visible on daily charts. I think it's something to do with all the accumulated tick information. The issue itself is definetely on YOUR end, so its avoidable.

Did all that and much more, still to this day, get EOD information changes in 24 hrs or all the near.
It seems the changes are becoming less frequent but none the less they occur.

To see whats happening,you have to export the information following the close and then just before you export the next days information compare the previous high, low and close at the GFT platform with your record backup, you may see a lot of changes especialy if your monitoring 28 pairs.

I also have noticed the open price will change within the course of the day. This isn't easily desernable if you don't produce a record of the open with-in that a few hours of it and then compare it to EOD data.

As I have previously said, the techs need and attempt to help but to no avail as yet.

For the miniature I am running today I just live with this.
However, when I visit a complete account I don't understand how I could stay with GFT.
22:58,
Sesntesyga

Quote:

Originally Posted by ;

How many of you GFT customers are aware of this?
Mike M.

Not only GFT, I have discovered this across a few platforms that I have had experience with. I've put it down to the reality we are in the retail Currency Market industry where those things do occur. All it's made me change is how my assurance in testing.

Saying this, there is quite professional charting software packages available. Those where they do not offer trading however only charting. They usually also expect a monthly subscription fee, but you understand exactly what you're getting is consistent in previous history and reside.